24-hour Grab customer service for consumers only : AvandaMobil

Don’t be afraid to ask  questions, The call center game  is  now easier

Gameb Call Center is the best help and information center, always helping customers get answers to their complaints.   This feature makes it very easy to get help without having to visit the nearest branch. We can  freely make calls without having to meet with CS.

You  can   access the  Gameb Help  Center in the Help Center feature in the app. We cannot use it before installing it on a smartphone or gadget.   Innovations that are said not to be    new but  are still experiencing the latest innovation process are still being developed.    Thanks to the advanced system, it makes it easier for partners to find valuable information.

You can access the Gameb Call Center  help center  directly from the app.   There is an advantage that customers will get, namely the ease of getting news,  because there is a collection of important articles that  will help you answer your questions.   A form is already available  , thanks to which we can submit a complaint  and then respond to it  more accurately  .

The Game  b  help center  is very accessible and more practical because you just need to familiarize yourself with the application.   Another advantage is the time factor in which customers can call Customer Service as soon as they are.   Surely it will be more economical, right?

How to call the  Game b Help Center

Before deciding to connect directly to an administrator, there are a few simple and free ways to get a response to  your complaints.   There are main stages that need to be done.   Here are the steps that   partners can ask questions through the Help Center.

  1. Go to profile

Now you can contact the call center Gameb , you do not have to come directly to the outlet. The way to  access  help is to open the app  and then select your  account  page  .   There we will see the  help  menu  and  just  click on it.  Wait for the  apk to lead to the next view.   Select Help Center.

  1. Question Options

In Gameb,  Call Center will make it easier for you to ask questions as well as get answers. There  are many options on the site,  such as  the  method  of payment, balance top-ups, changing accounts  to partner-specific tips  .  However, if you have not seen this information, you can select “Contact Us”.

  1. Select the topic of your question

On  the  Grab help page, you are introduced to various topics to ask questions.   Make sure our theme matches the information you need.   It is clearly stated which questions are most often sought after by partners.   This is the fastest and easiest way without having to contact CS  and then wait for ntrian.

  1. Calling Customer Service

After clicking  on the Contact Us menu, you will be redirected to another page to call  the  administrator of Gameb Call Center.   The call is paid, and the amount depends on the type of profider used.   The payment is valid for a minute in a row, but if you want it to be  free, use the  inquiry option  on the previous  page.

How to send a message from the Grab Help Center

In addition to the Grab help center  , you can do  this  by calling the Customer Service Department by phone, you can also send a written complaint.   Before that, we can access the official e-mail address of such a company to the  address of the support.id@grab.com.   However, as of December 2018.  the service has been disabled.

This means that we can only file  a complaint in writing directly from the Grab Help Center app  .  It is placed in the  menu of the member’s profile page  and you can report a problem there.   The complaint procedure,  in order to be successful,  consists in following the following  steps.

  1. Verify your email address

Gameb Call Center is not  available before email address verification   .   The goal is for  the  app  to access your account, for the system to recognize it,  and then make it easier to send questions back along with complaints.   After that, your personal data will also be safe, protected from scam mode  , so that it will be  necessary  to take over  your privacy.

  1. Update the app urgently

Apps often crash when you’re about to access  the Help Center in Gameb, which can be caused by several factors, such as network and system.   In order for it to work normally again,  we do not need to remove  the apk, but rather update to a newer version.   This update is useful for customers to complete.

  1. Reply by e-mail

The Grab team  has changed the way complaints are sent via email support.id@grab.com to an easier system.   You can fill out the form at the bottom of the list of daily items.   Write that the complaint is being considered and wait for the administrator to respond to it.   The message will be sent back to your email address.

24-hour Grab customer service for consumers only

Gameb Call Center is designed for all partners who already have an account in the application.  You need to register a phone number and create a password.   In this way, the experience of getting online transportation services can be  obtained very easily without having to visit the location of ojek.

Not only by using the services of ojek, you can easily order food, drinks, pay bills or buy goods.   But with so many drivers, sometimes it turns out that there are people who serve randomly.   Of course, as a customer, he feels nervous and wants to apply.

To make a complaint, you can use the Help Center feature  to get direct   action from your  business if  you don’t know.  Internal pages  will help you overcome the complaints you face. The reporting process  can be uploaded to a special Contact  menu  so  that Grab Indonesia can help.

The  Game  b Call Centre can be contacted for 24 hours, so you can easily  make a complaint  at any time.  Especially for the Jabodetabek area  , the problem can be reported to 021 80648777.   Meanwhile, if we live outside the area  , we can call directly through contact 021 80648799.

By filing a complaint directly from thensel, you will be charged  a fee and  the price depends on   each telecommunications  policyholder used.   Use polite language when talking to customer support.   Explain the chronology of events in detail so that they can provide solutions later.

24-hour Grab customer service for partners only

In addition to customers,  partners  such as drivers and sellers can also file complaints with the Grab Call Center.   These are the members who need the most information  to make it easier to run a business.   To get help,  it is necessary to take several actions, namely, calling the  number  of the auxiliary center.

Partners or customers of modern  ride-hailing applications certainly need information to help them answer their questions.   No need to come directly to the GDC center, but only replaced by making instant calls.   There are 5 lists of important numbers specifically for business owners,  grocery stores and drivers.

In the application, partners can access a special Grab Call Center number.   You want to need information in a quick and emergency time, you can press the number 1.   But if it is not  in urgent circumstances, do not use calls to this number.

Partners who experience unexpected conditions and need to change their account information to bisa dial number 2.   But to  access it, you must first register on GrabBike and apply to create an e-wallet.  Code 3 is important for customers using the GrabFood service, including how to get their intentions.

Dial number 4 for partners who use the services of assemblers and car drivers.   There are special  questions available that can help customers access GrabBike or GrabCar in no time.   Finally, dial call 5 if you want to get shipping information in different locations.

As a consumer, the solution to make a complaint can be easily done through the app.  Those of you who are still ashamed to ask can maximize the quick questions in your question list.   Then let  Grab Call Center help you get the best answers and suggestions.


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